HELP CENTER

FREQUENTLY ASKED QUESTIONS

If you aren’t entirely happy with your order, you can return your shoes within 45 days for a full, hassle-free refund. We only ask that returned items are in brand new condition having no visible signs of wear or use and be returned in original packaging. Please find more information Here

Please check out our Orders & Shipping page here

Please check out our Returns & Exchanges page here

Each model is sized a little differently. Please refer to the sizing chart on the individual product page. Go here for more info.

Absolutely! All of our shoes and sandals are always grounding. Find out more about Grounding here

Absolutely! All of our shoes and sandals are Barefoot and minimalistic. All have minimal cushioning, zero drop and wide toe box Find out more about Barefoot here

Absolutely! We ship products to over 100 countries around the world! During checkout simply enter your country and address to see if we can ship to you. We probably can 🙂 For more info click here

quick links

Have more questions?

  • EMAIL US

    We'll reply within 24 hours or next business day.

    support@groundz.com 

  • CALL OR CHAT

    On the bottom right side of your screen you'll find a chat button. We usually reply very quickly

    (747) 202-0620 

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Better Healthier Fashion

  • The groundz code

    Better health is not just about what you put inside your body, but also what you wear on the outside. Groundz unites style, functionality, and versatility, fusing modern shoe design and the benefits of grounding.

    Learn more 

  • Natural Materials

    We prioritize natural materials over synthetic alternatives wherever possible, using renewable, recyclable, and bio-based materials like wool, cork, leather, and castor bean oil.

    Learn more 

  • Sustainability

    We focus on minimizing environmental impact by using eco-friendly materials and resource-efficient production methods. Our goal is to create footwear that’s long-lasting and serves its function while preserving our planet.

    Learn more